Test samples may be damaged or deteriorate during testing, storage period or return transport. Test samples do not undergo post-treatment and they should be considered as rejects.

On a normal basis, the laboratory shall include the cost of sample destruction in its price offers and proceeds to destroy them immediately upon completion of the test remaining exempt from any liability for this fact.

The client may request the return of the test samples upon confirmation of the service. In this case, the laboratory will pack them in the same packaging in which they were delivered and will make them available to the client, who must collect them within a period not exceeding 7 days.

If the destruction of  samples involves an extraordinary cost to the laboratory, scrapping costs will be included in BIDEA LAB’s price offer.